Compliance
As a globally operating company, we come into contact with various risks, including legal risks. The Jungheinrich Group therefore attaches great importance to compliance.
Compliance in the sense of adherence to legal regulations and internal company guidelines is an integral part of our daily work. Furthermore, as part of our business activities, we bare bear economic, ecological and social responsibility and want to follow up on this.
Our compliance management system ensures that we fulfil this responsibility towards our employees, suppliers, customers and other business partners.
Our compliance management system
We have developed our Jungheinrich Compliance Management System (CMS) to enable our employees to act with integrity and correctness in their day-to-day work.
Responsibility for the direction of our CMS lies with the Chairman of the Board of Management of Jungheinrich AG, Dr Lars Brzoska. The Head of Corporate Legal, Compliance & Insurances, Dr Nicolai Nahrgang, is responsible for implementing the compliance management system and managing the Group Reporting Office at the Group headquarters in Hamburg.
Our CMS is based on the following three principles: Prevent, Detect and Respond
Defined responsibilities and processes, Group-wide training initiatives and advice as well as a dialogue with our units in Germany and abroad play an important role. Our Jungheinrich Code of Conduct guides our actions and reflects our values in this.
Despite a comprehensive compliance management system, breaches of rules by individuals and possible irregularities cannot be completely prevented. We therefore offer various contact options for questions and suspected cases. For a non-anonymous contact, there are contact persons in the Group Reporting Office who can be reached via the contact form.
For a fully anonymous contact, our Jungheinrich OpenLine is the recommended option.
Our Jungheinrich Rules of Procedure provide detailed information on the available contact options, the processing and clarification of information, and the principles that apply.
In case employees and external persons want to contact he Jungheinrich's Group Data Protection Officer for information or requests for data deletion, please see the following link.
We take immediate action if problems become visible. We analyse the causes to remedy them and thus continuously improve our CMS on this basis.
Further information on our compliance activities
Jungheinrich has created a compliance profile on the Integrity Next online platform. This enables us to provide interested parties with an overview of our sustainability performance. We also use Integrity Next to evaluate our suppliers.